Reference

Privacy Policy For Your messipoker Account

Our Privacy Policy explains what we collect when you open a messipoker account, sign in from a phone or desktop, and use wallet options in Indonesia.

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messipoker Privacy Policy For Your messipoker Account
CONTACT PATHS

Get Privacy Policy Help Through Support

A direct support request gives you a practical route when an account record, cookie choice or wallet reference needs attention.

Account desk Use the account support channel for a copy request, correction request or question about…
Wallet checks For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, send the transaction…
Session access If a privacy setting, cookie prompt or device sign-in behaves unexpectedly, tell us your…
DATA CONTROL

What We Do With Your Personal Records

We keep this Privacy Policy practical by linking each data use to an account, security, payment-status or service need.

Account security

We use sign-in history, device signals and phone verification before account access to identify unusual activity. This can mean asking you to confirm ownership before we change an email, phone number or wallet-related setting.

Cookie controls

Cookies help keep your session active, remember basic choices and show the correct account path. You can clear or restrict them in your browser settings, though some sign-in and lobby functions may need cookies to operate.

Payment references

We retain DANA, OVO, GoPay and QRIS status references so support can match a request to the correct account. Bank details are handled for the transaction purpose, while wallet passwords and PINs should never be sent to us.

Device activity

A phone or desktop may send browser, operating-system, IP and session details when you open the lobby or manage your profile. We use these signals for security and technical diagnosis, not as a public description of you.

Retention process

We keep personal records while they support account access, payment reconciliation, security checks, support history or applicable legal duties. When a record no longer serves a valid purpose, our process removes it or separates it from direct account identity.

Change requests

You can ask us to correct inaccurate contact details, explain a data use, provide available account records or consider deletion where permitted. We verify the request first, then tell you what action we can take and why.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the searches we hear most often before an account is opened. We explain the data connected with login, payment references, cookies, device access and support requests in plain language. If your situation needs an account-specific check, contact us with your registered phone or email and avoid sending passwords, wallet PINs or complete card details. Eligibility and access depend on local law.

It covers personal and technical data connected with your account, including contact details, phone verification, sign-in events, cookies, device signals and payment references. It also explains why we use those records, how long they may remain, and how you can contact us about a request.

We use your phone or email to create the account path, confirm ownership and send account-related replies. Phone verification may be required before access or before a sensitive change. Keeping these details current helps us respond to privacy requests without exposing your records.

No. When you use DANA, OVO, GoPay or QRIS, we need a payment reference, status and related account details to match the request. Do not send a wallet PIN or password to support. Bank transfer and virtual account requests follow the same reference-based approach.

Contact our account support channel using the phone number or email registered to your profile. State that you want an account-data request and describe the records you need. We verify ownership first, then explain the available copy, timing and any legal limits.

Yes, you can request a correction when your contact details or another account record is inaccurate. Send the registered phone or email and the specific change through support. We may request ownership proof, then update the record or explain why a restriction applies.

Cookies can keep your login session active, remember a basic preference and support the path from your phone to the lobby. You can clear or restrict cookies in your browser. If sign-in stops working afterward, support can explain which browser setting needs adjustment.

We keep records while they are needed for account access, payment reconciliation, security checks, support history or applicable legal duties. After that purpose ends, we remove or anonymise the record through our process. A deletion request is assessed where local law permits.

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